Privacy policy

360 WorkLens mobile app and NewTurn Virtual Office · NewTurn Technologies LLC, Dubai, United Arab Emirates · Last updated 22 October 2026

Who can use the app

360 WorkLens is a business app for employees of NewTurn Technologies and its group companies. You sign in with your company Microsoft account; the app is not for the general public and is not directed at children.

What we process and why

• Your work account (name, work email, role) - to sign you in and show the virtual employees you are allowed to manage.
• Device information (device name and model, operating system, app version) and a push notification token - so you can see and sign out your phones, and receive work alerts.
• What you type or say in live conversations - your words are turned into text by your phone's speech recognition service (on Android usually Google's), sent to our server and answered by our AI provider (Anthropic). Spoken replies are generated by Microsoft Azure AI Speech. We store the conversation text so it continues where you left off and for audit; we do not store audio recordings.
• Your decisions (approvals, edits, rejections, reviews, tasks and goals you set) - to run the business process and keep a complete audit trail, as required by our internal controls.

The app does not use your location, contacts, photos or advertising identifiers, does not show ads, and does not sell or share personal data for advertising. Screenshots are blocked on approval screens to protect customer information.

Where data is stored and who processes it

Data is stored on NewTurn's servers in Microsoft Azure (United Arab Emirates). Service providers that process data on our behalf: Microsoft (sign-in, email, speech), Anthropic (AI processing), Expo and Google Firebase (delivering push notifications). They process data only to provide their service to us.

Security

Connections are encrypted (HTTPS). Sign-in uses your company account; the app keeps its session key in the phone's secure storage and can be locked with your fingerprint or face. Every action is recorded in an audit log, and you can sign out any phone at any time.

Retention and your choices

Work records are kept as long as needed for business and legal purposes under NewTurn's retention settings. You can sign out and uninstall the app at any time; to access, correct or delete personal data, contact your company administrator.

Deleting your data

Accounts in 360 WorkLens are company accounts, created and removed by your company administrator. To have your data deleted:

1. In the app, open More → Sign out on each phone (or More → Signed-in phones to sign out other phones). This deletes the phone's session key and push token.
2. Ask your company administrator to deactivate your 360 WorkLens / Virtual Office account.

Deleted: your phone registrations and push tokens (immediately on sign-out), your live conversation history and your notification settings (when your request is processed). Kept: business records you created or decided on - approvals, sent emails, tasks, goals and the audit log - because the company must keep them for its legal and internal-control obligations, for as long as its retention policy requires.